You will be called with estimate as soon as diagnostic
work is done. There is a charge for towing and diagnostic
work in all cases if we do not do the job, & in some cases
if we do the job. Payment is due in full before vehicle
leaves the shop. In many cases a deposit may be required
before work is done. Vehicles left more than 1 day after
completion of job will be charged $20 per day storage or
the maximum amount allowed by law. Vehicles left more than
30 days will be sold. Pay Pal is an accepted form of payment.
In most cases, partial or complete payment will
be required in advance before work is done. There is no
warranty when customer supplied parts or our shop installs
used parts. We are not responsible for your vehicle not
operating properly after a transmission fluid change. Some
vehicles will not ever move again after a transmission
fluid change if the transmission is on the brink of
malfunctioning. Most transmission repairs will require
removing the transmission from the vehicle & tearing it
apart to inspect it in order to determine which parts are
bad so we can quote you a price for the repair. Some other
repairs will also require a teardown in order to determine
the extent of necessary repairs. If you don't want us to
perform needed repairs there will be a charge to remove,
teardown, inspect, and make calls to price all the
necessary parts. Remove all valuables from your vehicle
before leaving. The shop is not responsible for items left
in vehicle. You are responsible for having full coverage
insurance on your vehicle before leaving it at our shop,
contracting shop, or having us tow your vehicle. If you are
concerned about any towing damage, you should call a
wrecker service to do your towing. We are not responsible
for any damage we, or any referred/affiliate towing company
may cause while towing your vehicle. We do not carry
insurance to cover towing damage. We simply offer this
service as a convenience to our customers. Our standard
warranty is 2 years or 24,000 miles, whichever comes first,
and is
limited only to the repairs we made. Any exception would
have to be made in writing and signed by Randall Field.
Neglect and abuse, including installing any performance
parts, voids warranty. Our warranty does not cover
consequential damage. Our warranty does not cover towing
more than 15 miles from our shop where repairs were done.
Any check, credit card, or other form of payment that is
rejected at the paying institution for any reason
whatsoever, you hereby grant us the right to repossess, by
any means possible, the vehicle we performed work on and
charge a repossession fee of $499 + the amount of the
payment that you were charged + any other cost associated
with the repossession, and a storage fee of $20 per day or
the maximum amount allowed by law. You also agree not to
stop payment on any credit card, debit card, or check that
we or any of our affiliates accept from you. Our prices include
tax, because we pay the tax when we purchase your parts. We
do not itemize parts and labor. We quote the complete job
including parts and labor.